Shipping and Delivery
Namely Co ships to all locations within USA / Canada. We use DHL courier services to ship our blankets + cushions. Once your order is shipped you will receive an email with tracking details.
All items on your order will be shipping together once all are produced unless we advise you otherwise.
Personalised Knitted Orders
All orders will be made and delivered within 4 weeks based on your order date. At all times we will endeavour to get your orders processed as quickly as possible. An email will be sent when your shipment has been dispatched with tracking details.
Namely Co does not accept responsibility for items that are lost or damaged when being sent out or returned to us. If your parcel is missing, we will work with courier company to try and resolve and locate the parcel. Please check that your address is correct when ordering, as we cannot accept responsibility or refund if an item has been returned to us due to this issue. We will contact you and ask for correct address to arrange re-delivery if the parcel is returned to us at standard shipping costs.
If you have any questions please don't hesitate to contact us at firstname.lastname@example.org .
US / CANADA Shipping
All orders within the US / Canada are eligible for FREE SHIPPING! Please allow up to 4 weeks for your custom order to be made and delivered.
If you have any issues please contact us at email@example.com and we will help to resolve delivery issues.
Please note on international shipping : the recipient will be liable for any occurring local duty, taxes and other import costs that may be charged by customs. For all International orders we use DHL delivery.